Head of Consumer Innovation
Koen Delvaux is a senior manager who has a background in both startups and corporate organisations. Today he is heading the consumer innovation department of Proximus, Belgium’s largest telco. His team brings new products to the market using lean startup principles, together with an ecosystem of partners. Before joining Proximus, Koen was active as an independent management consultant in the areas of innovation, social media, customer centricity and digital marketing. He has experience in several sectors like energy, telecommunications, media and retail. He was a founder and coach of several internet startups and stays in touch with the world by blogging about his experiences.